Welcome to the ercol Help Centre.
Most of the answers to our customers' questions can be found in our FAQs.
Delivery and Returns
Everything you need to know about ercol's delivery and returns processes.
Here you can find assembly instructions for our furniture collections.
ercol Care Cards
Our care cards contain further information on caring for your ercol furniture and mattresses.
We offer a recover service on a limited number of our furniture models. Our guide will help you to identify the exact model you have and if this service is available for that range.
View your orders or edit your details.
If you have not been able to find the answer to your question, please raise a query via our Contact Us form and we will get back to you as soon as we can.