Cookies help us deliver our services. By using our services, you agree to our use of cookies. You can change your cookie settings in your browser at any time.


Cookie Policy

We use cookies on our site ( for a number of purposes. They help us to improve our website and to provide you with a good experience when you browse our website.
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise the device you are using and provide you with a better website experience.
If you wish, you can usually adjust your browser so that your computer does not accept cookies. If you do this, you will still be able to browse around the site but any functions that allow you to add items to a basket, set up a new account or access an existing account will not be available. Alternatively you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser programme your computer uses.
Please remember, cookies do not contain confidential information such as your home address, telephone number or credit card details.
Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address ("IP address"). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our web sites. We do not use your IP address to identify you personally.

Cookies Used

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.

Functional cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

All cookies used on our website are Third-party cookies.

Third-Party Cookies.

Google Analytics – we use Google Analytics to collect data about website usage. This data does not include personally identifiable information.

Google tag manager - JavaScript and HTML tags (cookies) are used to track and report analytics on the ercol website. Tag manager is used for conversion tracking, site analytics and remarketing.

Google AdWords - A third party manages our AdWords account. We pay to display brief advertising copy and product listings etc. The Google AdWords' system is based partly on cookies and partly on keywords determined by the third party and the ercol marketing department. These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.

You can view the Google Privacy Policy here: and how Google uses information passed to them:

Concrete5 – may use cookies, web beacons or other devices to track your use of the Site, the Services or the Materials (e.g. types of Services or Materials used, number of uses or downloads, number of users of the Site, the Services or the Materials) and our web servers will automatically log the IP/Internet address of your computer. This information is collected in aggregate form, without identifying any use individually. Concrete5 may use this aggregated information to for improving and enhancing the Site, the Services and Materials and for statistical analysis. It is not Concrete5's practice to use this information for any other purposes or to identify any user personally, however, where you have expressly provided consent for the Site, the Services or the Materials to "remember" the unique identifier that you select when you register your account, that unique identifier will be stored on a cookie on your computer and that unique identifier will be linked to your Registration Information.

You can view the Concrete5 Privacy Policy here:

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